Going into business for yourself can be a highly rewarding experience. Not only do you get to fulfill your dreams, but you also get to be your own boss. However, there are responsibilities you must face that employees don’t, and one of those is the general upkeep and maintenance of your commercial property.
While there are many things that can go wrong with your business structure, one of the most devastating is flood water damage, and this can occur in a number of unanticipated ways. From heavy flooding to plumbing leaks and more, the results can be devastating. You have a lot on your plate as a business owner, and it can be difficult to find the time to deal with these kinds of issues on your own. That’s where we step in. Here at Edmonton Remediation Pros, we have the tools and knowledge to get to the root of the problem no matter how big or small it may be.
Overview of Our Commercial Flood Damage Services
When water damage strikes a business, the entire daily operations can be thrown out of balance. Unlike residential damage where only the homeowner is impacted, whether it be sewage backup or other issues, your situation makes a difference for you, your employees, and your valued customers. Not to mention, you can stand to lose daily revenue if the damage is extensive enough to cause you to have to shut down operations.
Our staff certainly understands your predicament. After all, we’re in business too, and we understand how important it is to be up and running functionally. That’s why we take your situation personally. We understand that these types of occurrences can arise at any time, and that’s why we make ourselves available to help 24 hours a day, 365 days a year to come to your aid. When you rely on us to get your business back up and running, you can take advantage of:
- Quick response to any-sized disaster
- A highly trained IICRC certified mitigation specialist experienced in commercial flood restoration present during every step of the process
- Locally owned and operated, giving you peace of mind in knowing you’ll be working with a team that truly cares about their clients and the community in which they serve
- Certifications you can rely on as we are registered with both Homestars and the BBB
Water damage spreads quickly, and even a seemingly minor problem can quickly get out of control. When you rely on our staff for services, you don’t have to wonder any more if trouble may be on the rise. That’s because we also offer free initial inspections. That means, even if you aren’t sure whether or not a problem exists, you can achieve peace-of-mind without incurring unnecessary expenses.
Understanding the Commercial Flood Cleanup Process
Let’s face it. Commercial flooding can and often does come as quite a surprise. On a busy schedule, this can leave you feeling helpless. That’s why our specialists are here to take the added stress off your agenda. We have years of experience working with even the largest of water damage situations, and we have developed a time-tested process in order to best ensure we are able to restore as much as possible to keep your costs low. When we come to the site of your problem, we will:
- Perform a complete flood damage assessment, during which time we will identify the source of the problem as well as pinpoint the various areas of the commercial structure that’s impacted that aren’t visible.
- Cover any exposed areas to ensure further damage isn’t sustained as well as to protect them as we begin the restoration process.
- Remove any building material that is too heavily damaged to be adequately restored
- Begin applying the needed repairs to get your commercial structure functional again
- Clean up the area completely to ensure you and your employees are able to enjoy a comfortable and aesthetically-pleasing work environment
We understand the importance of providing a pleasant space for both your employees and clients in order to promote productivity and your overall bottom line. While we work with expedience, we don’t compromise when it comes to quality. You can rely on the state-of-the-art equipment at our disposal as they help us perform the level of work you expect at a price you can afford.
Steps to Take If You Have Sustained Commercial Water Damage
As you very well may know, water damage can come on quickly and with a vengeance. When this happens, it’s very common for business owners to panic. After all, these situations can become highly expensive, and you’re in business to make money, not lose it. Not to mention, your employees and customers rely on you to provide a space for them to make a living and acquire the products and/or services they need. If you suspect you may have sustained water damage, it’s important to remain calm and go through the following steps:
- Call our professional staff. We make it a point to get to your location as quickly as possible and are typically able to be there in less than an hour within city limits.
- If you are able to determine the cause of the flooding is because of internal plumbing, shut the water main off.
- If you are safely able to do so, remove any electrical appliances and other valuables away from the damage area.
- If you own a sump pump, begin extracting water to help the process go more quickly when we show up with our advanced equipment.
- Ensure employees are able to evacuate to avoid injuries.
Public Works and Government Services Canada offers a number of helpful tips for business owners on their website. Here, you can review their infrastructure continuity plans and get helpful tips on how to best ensure you sustain as little damage as possible.
Precautions to Keep In Mind
When water damage is present in a commercial building, there are a number of dangers that are introduced that you must be aware of. After all, you don’t just have your own safety to keep in mind but also that of your employees and customers. We want to ensure you understand some of the less known hazards to beware of so you can both restore your building as well as stay safe. Among some of the important precautions you need to keep in mind once you realize a problems exist include:
- Cordone off the impacted area to ensure employees and customers are not able to enter.
- Since mold can develop within 24 hours of a flooding incident, be sure to do what you can to prevent it. This can be achieved by removing susceptible items such as furniture. It’s also a good idea to photograph or videotape the damaged items before discarding to help your case with the insurance company.
- Call your local health department so they can help you analyze your water supply. Following a flooding incident, it’s common for contamination to occur which could put the safety of you and your employees in jeopardy.
- If you store food in your facility, check to make sure nothing is contaminated as even canned items submersed in water are no longer safe to consume.
- Make sure if you need to enter the impacted area that you use the proper safety gear such as:
- Face mask
- Long sleeves
- Proper footwear
- If you smell gas or see damaged electrical wires, make sure you, your customers and employees evacuate the building.
- Be aware that water damage causes areas of weakness to the structure of the building. It’s not uncommon for the roof or floors to collapse.
- If the flooding was due to heavy rain, be aware that this means wild animals will be displaced. Be on the lookout for poisonous snakes and other wildlife that could attack.
- Even after the source of the flooding is controlled, be aware that entering a flooded area presents a number of dangers. Until you have been informed by an official source that it’s safe to reenter the building, it’s in your best interest to keep the structure empty of any occupants.
After everything you’ve been through, it’s only natural that you’d want to personally assess the damage. However, we’ve been in the business long enough to understand the many hidden dangers involved with water damage. The best action you can take at the onset of this type of situation is to call a professional mitigation company and city officials to have the commercial structure properly cleared of any major safety hazards before re-entrance.
Tips for Getting the Financial Help You Need
As if dealing with commercial flooding weren’t enough, you’ll also have to go through the insurance claims process, and this can be daunting. While the ads we see all around us would imply that your insurance company is happy to pull out their wallet and help out in a time of need, the truth is that they are a business in the market to make money, not give it back. In order to make your dealings with them smoother and best ensure you can be fully compensated for your loss, the following tips should be followed:
- Understand that there is a difference between water damage and flooding. For example, an insurance company often won’t consider a burst water pipe a flood, and if you describe your situation as one, it can end up delaying the process, leaving you to cover bills in the meantime. Just be straightforward about the cause of the problem, but be careful using verbiage such as “flood” or “flooded” unless the situation occurred due to natural flooding events.
- If you choose to do any cleaning before our reliable staff arrives, make sure you don’t remove any damaged materials before first taking photographic evidence. Otherwise, it’s your word against theirs when it comes to receiving compensation. When you work with our staff, we can help you document evidence to help prove your losses in the event items must be removed prior to the arrival of an insurance adjustor.
- If the damage was incurred by the negligence of another person, make sure you document their information. Pieces of information such as their name, address, phone number, insurance company name and policy number, contractor license, etc. are important to have on hand to speed up the process. This can also save you money if they have insurance as you’ll be better able to get your deductible back from your provider.
This is obviously a very trying time for you and your company, and our staff understands the various loopholes you must go through in order to get from where you are back to a functionally-operating business. We do what we can to help you document your losses to best ensure you’re able to get the compensation you deserve.
Looking Out for Mold
Most of us are aware that where there’s water within a structure, there could be mold. That’s because it thrives in moist, dark environments. If mold has developed, there are a variety of health issues you, your employees, and your clients may face such as:
- Runny nose
- Watery eyes
- Increase in asthma symptoms for those who suffer with the condition
- Nasal congestion
Even if you aren’t aware of a water damage issue, there are some signs that mold has developed, and this typically indicates there is hidden damage that needs to be addressed. The following are common warning signs that you may want to call our office for a free inspection:
- Musty odor
- Small areas that appear to be dirty as mold typically starts small and expands quickly
- High levels of condensation in the building
- Presence of a leak
Tips for Preventing Future Flooding Issues
Whether you have just overcome a minor leak or had to have complete commercial water damage restoration services provided, chances are you’ll now be more likely to take measures to prevent this from ever disrupting your life again. When you work with our company, you’ll find that your contractor will be very helpful in providing advice on how to better prepare for this type of situation. Just a few tips to keep in mind include:
- Ensure downspouts are directed five to 10 feet from the building.
- Clean debris from gutters.
- In order to ensure rainwater flows away from the building, check the gradient near your home or have a professional landscaper perform the job.
- Check regularly for leaky pipes
- Repair old caulking
- Be mindful of unusual spikes in your water bill
For more information, the City of Edmonton provides prevention advice as well as information on reporting problems on their website.
There is a Light at the End of the Tunnel
We’ve worked with enough clients to tell you with confidence that there is a light at the end of this seemingly endless tunnel, and our staff is here to help lead you there. We have the years of experience you need to ensure your flood water extraction process is a smooth one. When you work with our company, you’ll get the peace-of-mind in knowing that we offer a five year guarantee on all our work, and you can even take advantage of senior discounts. It’s the primary goal of our staff to get your business back up and running properly, so pick up the phone and get a hold of one of our friendly representatives today to schedule your free inspection.